Refund policy

 

Opening the package while the courier awaits is not permissible. However, for shipping within Egypt, Daar Dahlia offers a full-money back guarantee within one week of receiving your order.

We want you to be thrilled with your purchase; however, if you are not fully satisfied with your order, simply follow these steps for a refund or exchange:

  • Item(s) must be in their original condition and packaging: unworn, unwashed and with all tags attached.
  • Contact us via:

    Instagram: https://www.instagram.com/daardahlia/ 

    Email: contact@daardahlia.com

  • A courier can pick it up from your doorstep. 

*During sale period, any item ordered at a discounted price can not be exchanged or refunded. Sale packages are not allowed to be opened while the courier delivers it.

•International orders are not subject to refund or exchange

*As a reminder, Daar Dahlia is not responsible for the return/exchange/cancellation shipping fees.